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Roles & Functions in Case Management: Who Does What & When?
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Product Details
Roles & Functions in Case Management:
Who Does What & When?
Speakers: Toni Cesta, Ph.D., RN, FAAN & Beverly Cunningham, MS, RN Code: T180131
Duration: 90 min. Format: On-Demand
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As case management moved into acute care settings, the roles and functions of RN case managers began their evolution. Case manager roles are transitioning across the continuum of care and are integrating through varied communication strategies.
This program will review where case management came from and how it will work in today’s managed care and government payer environments. This webinar will review Medicare’s latest programs that impact the role of case managers, including value-based purchasing, readmission reduction program, accountable care organizations and others. Take a glimpse into the future in this state-of-the-art review.
What is your role and function?
Call us at 800.688.2421 or add this event to your cart above.
Agenda topics:
| - CM roles & functions | - Patient flow | - Utilization |
| - Denial management | - Variance tracking | - Transitional planning |
| - Discharge planning | - Quality management | - Skill sets |
| - Statement of philosophy | - Guiding principles | - Standards of practice |
| - Social work roles | - Integrating roles | And so much more! |
After this webinar participants will be able to:
- Understand the evolution of case managers' roles.
- Describe different skill sets and roles of RN case managers and social work case managers.
- Review specialty case management roles and determine new or updated roles for your contemporary case management department.
About Your Speakers:
Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.
Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.
Target Audience:
Anyone involved with or interested in case management, including but not limited to: CEOs, CFOs, COOs, CMOs, CNOs, CE Directors, Department Directors, Quality Improvement Staff, Physicians, Nurses (all levels), Compliance Officers, CMS Liaisons, TJC Liaisons, Registration Staff, Safety Officers and Staff, Pharmacy Staff, Ethics Committee Members, Consumer Advocates, Risk Managers, Legal Counsel, Behavioral Health Staff, Psychiatry Staff, Social Workers, Discharge Planners, Case Managers, Hospice Staff and Regulatory Affairs Staff.
