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When all is said and done, how do we know that we are doing a good job as case managers? During this webinar, our experts will review the latest outcome measures in case management and provide examples of dashboards that can be used to track and trend CM results over time. Learn how to measure your impact on your patients and your organization.
|- Comparing your CM department to national benchmarks||- Using the dashboard to create change||- CM outcome levels|
|- Department goals||- Productivity measures||- Define outcomes|
|- Where do you find benchmarks?||- How to create a CM dashboard||- Quality & cost outcomes|
|- Managing avoidable delays||- Tracking results|