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Nurse Case Managers & Social Workers: Relationship Best Practices Part 1
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Nurse Case Managers & Social Workers:
Relationship Best Practices — Part 1
Speakers: Toni Cesta, Ph.D., RN, FAAN & Beverly Cunningham, MS, RN Code: T180911
Duration: 120 min. Format: On-Demand
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This two-part series will review the differences and similarities between the roles of RN case managers and social workers in both the acute care and community-based settings. Our experts will review case management standards of practice, criteria for referring patients to social workers, and strategies for integrating the roles of RN case managers and social workers to ensure that the two positions are different and yet complementary. This program will also cover social workers’ role in community-based case management programs and in communities with patients that require case management services.
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After this webinar, participants will be able to:
- Describe the roles and functions of social workers in an acute care setting.
- Identify unique and complementary skill sets of RN case managers and social workers.
- Identify similarities and differences between RN case managers and social workers.
- Discuss the role of social workers in community-based settings.
Agenda Topics:
| - CM standards of practice | - Decision support | - Patient flow |
| - Utilization | - Resource management | - Denial management |
| - Variance tracking | - Discharge planning | - Quality management |
| - Psychosocial assessment & interventions | - CM roles in acute care settings | - The FAST Approach to community CM |
| - Community case management | - Social work expertise | - Clinical information systems |
| - Risk assessment | - Social work integration | And there's more! |
About Your Speakers:
Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.
Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.
Target Audience:
Anyone involved with or interested in case management, including but not limited to: Case Managers, Social Workers, Nurses (all levels), CEOs, CFOs, COOs, CMOs, CNOs, Department Directors, Quality Improvement Staff, Safety Officers and Staff, Consumer Advocates, Risk Managers, Behavioral Health Staff, Discharge Planners and Regulatory Affairs Staff.