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healthcare information and
CONTINUING EDUCATION.
2019 Case Management Boot Camp Part V
When all is said and done, how do we know that we are doing a good job as case managers? How do we know what our impact is on our patients and on the organization? This program will discuss the latest ways in which case management departments and staff can ensure that they are achieving the outcomes that they hope to achieve. Included will be what the latest outcomes measures are in the field of case management as well as examples of dashboards that you can create to track and trend your results over time.
Are you ready to handle cases in 2019?
Call us at 800.688.2421 or add this event to your cart above.
Agenda topics:
- Define outcomes | - Quality outcomes | - Cost outcomes |
- Case management outcome levels | - Departmental goals | - Productivity measures |
- Where do you find benchmarks? | - Managing avoidable delays | And so much more! |
After this webinar participants will be able to:
Your order includes:
About Your Speakers:
Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in Relias Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.
Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.
Target Audience:
Anyone involved with or interested in case management, including but not limited to: CEOs, CFOs, COOs, CMOs, CNOs, CE Directors, Department Directors, Quality Improvement Staff, Physicians, Nurses (all levels), Compliance Officers, CMS Liaisons, TJC Liaisons, Registration Staff, Safety Officers and Staff, Pharmacy Staff, Ethics Committee Members, Consumer Advocates, Risk Managers, Legal Counsel, Behavioral Health Staff, Psychiatry Staff, Social Workers, Discharge Planners, Case Managers, Hospice Staff and Regulatory Affairs Staff.