The trusted source for
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CONTINUING EDUCATION.
The trusted source for
healthcare information and
CONTINUING EDUCATION.
Case Management Best Practices:
Communication & Hand-Offs
Duration: 90 min Format: On-Demand
Save 20% with the Case Management Across the Continuum of Care Series!
Over the past several decades, professional case management associations have identified the importance of effective transitions throughout the patient’s continuum. Effective transitions are wholly dependent on successful communication. Part of successful communication is an effective hand-off between transitioning providers of care.
It is equally important that case management and nursing focus on effective hand-offs. Recently, CMSA and the ACM have more definitively described the case manager’s role in effective transition management. During this webinar, we will review CMSA’s recommendations and the role of both the RN and social work case manager’s communication and hand-off as they effectively and efficiently transition hospital patients through the hospital and into the post-acute care continuum.
Do your policies address the complexities of the new healthcare environment?
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Covered Topics:
- Rounding | - Facilitation & coordination | - Communication & collaboration |
- Effective CM teams | - Hospital-isolated silos | - Statement of philosophy |
- Written vs. verbal | - Effect on Medicare spending | - Time out as an effective tool |
- Standards of practice | - Multiple healthcare providers | - Post-acute care isolated silos |
- Guiding team principles | - Professional roles & responsibilities | And that's just the beginning! |
After this webinar participants will be able to:
Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.
Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.
Your order includes:
Target Audience:
Anyone involved with or interested in compliance regulations and standards, including but not limited to: CEOs, CFOs, COOs, CMOs, CNOs, CE Directors, Department Directors, Quality Improvement Staff, Physicians, Nurses (all levels), Compliance Officers, CMS Liaisons, TJC Liaisons, Registration Staff, Safety Officers and Staff, Pharmacy Staff, Ethics Committee Members, Consumer Advocates, Risk Managers, Legal Counsel, Behavioral Health Staff, Psychiatry Staff, Social Workers, Discharge Planners, Case Managers, Hospice Staff and Regulatory Affairs Staff.
Accreditation and Credit Designation:
Relias Learning, LLC, is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Expiration:
This CE activity is valid until November 2, 2017 for both the live event and recorded (MP4) version.