Employee Management
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Case Managers, Others Can Monitor Utilization Patterns Through EHRs
Research into a novel cancer survivorship database to describe healthcare utilization patterns highlights how this information can be used to coordinate care after treatment — and how difficult it is to obtain.
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Blood Pressure Management with Devices Improved Outcomes During the Pandemic
When the COVID-19 pandemic disrupted case management, care coordination, transitions, and clinical monitoring of patients with chronic illness, the entire health industry switched to remote monitoring, virtual clinic visits, and virtual case management whenever feasible. A new study revealed that using self-measured blood pressure monitoring and telehealth were among the top ways healthcare professionals adapted to the pandemic’s forced limits on in-person clinic visits.
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Case Management Program Highlights Challenges of Working with High-Need Populations
Care coordinators and case managers know their work makes a positive difference in patients’ lives, but proving this is challenging. For example, the Camden Coalition Care Management Program demonstrated some positive outcomes related to high-cost, high-need patients, including increasing patients’ visits with providers within two weeks after their hospitalizations. However, it did not change their rate of readmissions.
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Health System’s Case Managers Shorten Length of Stay for Complex Patients
Placing case managers in acute care and ambulatory settings to focus on transitions of complex patients could help shorten length of stay.
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Artificial Intelligence Could Help Case Managers Improve Efficiency and Outcomes
Artificial intelligence is poised to take over the fields of media and marketing, banking, legal services, and programming. It also is used in the healthcare field, including case management. That poses the question: Will artificial intelligence replace case managers?
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Jury’s Defense Verdict Upheld for Physician Accused of Improper Treatment of Bone Infection
There are multiple avenues for defendants to prevail and secure a defense verdict. In this case, the defense experts showed that the treatment provided for osteomyelitis met care standards and that the progression of osteomyelitis in the lower extremities of certain patients, especially with certain comorbidities, is not always preventable despite the efforts of providers.
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Untreated Heart Condition Leads to Death, $14 Million Verdict
This case highlights a common type of medical malpractice: diagnostic errors, including failed or delayed diagnosis.
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AHA Launches Patient Safety Initiative to Share Data, Success
The American Hospital Association is launching a national initiative intended to provide a platform and resources for hospitals to track their patient safety efforts and scale them nationally.
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Apologizing Still Works, But Ensure It Is Done Correctly
Saying “I’m sorry” after an adverse event has become more accepted in recent years to express the clinician or administrator’s sincere regret at the unfortunate outcome, which was discouraged for many years for fear it would be seen as a legal admission of guilt. On the contrary, it has been shown to diffuse the emotions of a patient or family member and diminish the likelihood of litigation. But exactly how those words of regret are spoken can be important.
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Volunteers Need Screening and Training to Avoid Liability Risks
Volunteers serve many important roles in a hospital, but they can bring potential liability. A risk mitigation plan can help healthcare organizations make the most of volunteers without exposing themselves to undue risks.