Hospital Peer Review
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Change in Telemedicine Law Sparks Some Concern, But Most Users OK
A change in law related to the use of telemedicine has prompted some concern over when the technology can be used. However, hospitals and physicians are safe to continue with telehealth services under the COVID-19 public health emergency.
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New Telehealth Board Supports Credentialing by Proxy
Credentialing by proxy holds promise in streamlining the credentialing process by reducing the hours spent on paperwork and the length of time it takes to privilege telemedicine providers.
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The Joint Commission Expands Data Sources for Telehealth Credentialing by Proxy
The Joint Commission has expanded the pool of data sources from which an organization may obtain information when privileging telemedicine providers. However, legal experts caution there are risks when depending on others for credentialing information.
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HCAHPS, Other Satisfaction Scores May Suffer from COVID-19 Effects
Before the pandemic, 73% of patients surveyed said they were very satisfied with the communication with their healthcare providers. During the pandemic, that figure nosedived to 60%. The number of patients who said they were not satisfied at all tripled.
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Care Improved by Providing Better Feedback to Hospitalists
Providing detailed feedback to hospitalists, including key quality metrics, can improve the quality of care they provide patients, according to the results of a program at a Wisconsin medical college.
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Lung Health Program Revamped to Help Manage COVID-19 Pandemic
A Maryland hospital adapted an existing program encouraging lung health to respond to the sudden demands of COVID-19. The program helped reduce COVID-19 readmission rates by two-thirds.
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Rapid Mortality Reviews Improve Quality and Patient Safety
Staff at a California hospital found rapid mortality reviews conducted soon after a patient death resulted in the treatment team identifying opportunities to improve the patient’s care in more than 40% of the cases.
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NCQA, CMS Push for Digital Quality Measures System
Healthcare data and quality measures are fragmented across healthcare organizations and health plans, making it difficult to provide value-based care. A digital quality system could reduce the time and cost required for developing and implementing value-based care measures.
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Hospital at Home Model Benefits from Traditional QI Approach
The Hospital at Home care model is gaining favor with hospitals and health systems as a way to provide hospital-level care in a patient’s home while lowering costs by almost one-third and reducing complications. The approach is receiving more attention now as a way to avoid asking patients to come to the hospital during the COVID-19 pandemic.
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Hospital Reduces HAPI Rate by Half with Huddles, Rounds
Northwestern Medicine Lake Forest Hospital in Illinois had attempted to reduce hospital-acquired pressure injuries for years, with some success, but hospital leaders remained unhappy with the rate of pressure ulcers. Making changes stick required a change in culture.