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Articles Tagged With: advocate

  • Patients, Family, Clinicians All Misunderstand Chaplains’ Role

    One way to help is to provide patients and providers with background information on chaplains, with an emphasis on the fact chaplains are certified professionals who are specifically trained to provide patient-focused spiritual care to all people, regardless of belief system.

  • Ethics, Case Managers, and the Value Proposition

    The pressures case managers face are a reality in a value-based healthcare system. Cost of care and penalties for readmissions are the bottom line in every institution, and that pressure will affect how well case managers perform in their everyday duties. To uphold their ethical tenets, and advocate in the best interests of their patients, a case manager must be prepared to handle these pressures.

  • Largest HIPAA Settlement Ever for Advocate

    The largest ever settlement of alleged violations of the Health Insurance Portability and Accountability Act was made with the Chicago-based Advocate Health Care Network, one of the largest health systems in the country, which has agreed to pay $5.55 million and adopt a corrective action plan.

  • Fear dissatisfaction due to collections? Be an advocate for the patient

    Patient access leaders at Chicago-based Presence Health have received “fewer and fewer” complaints from patients regarding the balance that they owe, reports La’Queela Angel, director of patient payments.