Articles Tagged With: communication
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VA Care Coordination Satisfaction Rates Higher Than Community Care
Focusing on better communication and care coordination, a Department of Veterans Affairs facility exhibited strength in its communication and care coordination, according to the authors of a new study.
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PEACE Rounds Promote Better Communication in Neonatal ICU
Conflicts can happen between nurses and physicians, families and physicians, and social workers and families. Weekly Patient Experience and Communication Excellence (PEACE) rounds, implemented in 2016 in the pediatric intensive care unit at Riley Hospital for Children at Indiana University Health, has ameliorated healthcare providers’ moral distress and shortened length of stay for some patients.
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Palliative Care and Ethical Considerations in the COVID-19 ICU
The COVID-19 pandemic has created an ICU environment different from what we have ever seen in our lifetimes that has deep palliative care and ethical repercussions.
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Delays After Triage Can Bolster ED Negligence Claims
The exact amount of time patients waited after arriving at the emergency department becomes a central issue in many malpractice claims.
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Simple Care, Concern Refute Perception of Bias that Fuels Lawsuits
It is not hard to imagine patients suspecting racial bias if they experience a rushed exam, long delays, or poor communication in the emergency department. Race is much more likely to become an issue if a provider behaves disrespectfully toward the patient.
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The Case Manager’s Toolbox: The Essential Skills of an Effective Case Manager, Part 4
This month, we will end our discussion on case management skills, tools, and techniques with an in-depth review of the concept of communication, particularly in the role of the case management professional.
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EMS Documentation Can Complicate Defense of ED Claim
Unpacking the various reasons why emergency medical service providers could become involved in emergency department malpractice lawsuits.
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Lawsuits Allege Negligent ED Care Caused Hospitalized Patient’s Poor Outcome
When emergency department patients are admitted but not yet transferred, that is a point of weakness for facilities.
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The Case Manager’s Toolbox: The Essential Skills of an Effective Case Manager, Part 3
This month, we continue our discussion of the skills case managers need to perform at the highest level of quality. This issue includes information about additional communication issues and techniques that you can use to enhance your conversations with patients, families, and all members of the interdisciplinary care team.
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Q&A Part 1: IRBs Face Their Toughest Challenges with COVID-19
IRB leaders describe the challenges staff faced during the transition to remote working.