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Articles Tagged With: relationship

  • Tips for Fostering Effective Relationships Across the Long-Term Care Continuum

    Case management is a relationship-based profession that benefits health systems, patients, colleagues, and case managers. Establishing strong relationships with representatives from the long-term care continuum, including skilled nursing facilities, rehabilitation centers, memory care units, and assisted living and independent living communities, is important for case managers.

  • Q&A: CM Leadership During Pandemic Surge

    Case management leaders have been navigating another COVID-19 case surge. Angie Roberson, MSN, RN, ACM-RN, director of case management at Spartanburg Regional Healthcare System in Spartanburg, SC, works in one of the worst-hit counties in one of the worst-hit states during the late 2020 and early 2021 surge of COVID-19 that swept across the United States.

  • Learn More About How the PEARLS and Ladder Communication Game Works

    Healthcare professionals developed a game that can teach people how to improve their communication and interactions with colleagues and patients. Specifically, the game helps people learn the best ways to respond during a difficult conversation.