Hospital Access Management – April 1, 2005
April 1, 2005
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No detail too small as system prepared for POS collection
When Palmetto Health in Columbia, SC, decided to launch a major point-of-service collection effort almost three years ago, commitment came from the top down, and preparation was extensive, says the director of admissions and registration. -
Extensive POS education preceded collections push
Palmetto Health employed a multifaceted approach to educating registrars when the Columbia, SC-based organization undertook an ambitious point-of-service (collection project in 2002. -
3-team outpatient process generates quick payoff
When the University of Pennsylvania Medical Center-Presbyterian in Philadelphia transformed its outpatient registration staff into three teams, each with a specific task, the benefits were apparent immediately, says the medical center's business administrator for patient access. -
HIPAA requests increase as patients gain savvy
Although few patients have taken advantage of the Health Information Portability and Accountability Act privacy rule that allows them to amend their medical records, those numbers will increase dramatically as people gain confidence in owning their health care data, predicts a management consultant with the Dearborn, MI-based health information management division of ACS Health Care Solutions. -
Survey: HIPAA security compliance not imminent
As this months Health Information Portability and Accountability Act (HIPAA) security rule deadline arrives, overall compliance with the rule does not appear imminent, judging from a recent survey by the Healthcare Information and Management Systems Society. -
End-of-life issues may be most difficult for DP staff
At Medical City Dallas Hospital, staff tailor their discharge planning and education around the patient and familys cultural beliefs, particularly when end-of-life issues are involved.