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Patient access departments are using contractual language to overturn unfairly denied claims.
Claims denials often occur as a result of “mismatches” between what was ordered or scheduled, and what actually was done. This article discusses how to ensure payment.
Patient access departments need revamped processes to prepare for new Medicare ID cards without Social Security numbers.
A growing emphasis on upfront collections occasionally results in dissatisfied patients. Patient access leaders can take steps to mitigate collection-related complaints.
Patient access departments are using education and technology to prevent the creation of costly and dangerous duplicate medical records. This article discusses strategies to help prevent duplication.
Patient access frequently needs to update all employees across the entire department quickly. This article discusses strategies for time-sensitive training.
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