As a valued subscriber to the wealth of resources published by Relias, formerly AHC Media, we are sending this reminder that your new issue is now available online. The articles in this issue are listed below:
Hospitals don’t invest in patient access the way facilities invest in clinical areas. One reason is lack of data. Understandably, hospital executives want to see more data that can support these financial decisions.
One applicant couldn’t stop yawning as she struggled to answer the question. Her body language — full of shrugs and slouches — sent a message that she couldn’t care less about the customers she’d interacted with. Others have blatantly rolled their eyes to show just how frustrated they’d gotten with a particularly annoying customer.
Many patients have come to The Ohio State University Wexner Medical Center uninsured — but left with Medicaid coverage. Prior to 2014, the uninsured population was around 6%. Today, it’s under 2%. In-house financial counselors obtain the needed verifications for pending Medicaid applications and routinely enroll all types of patients into Medicaid.