Countless news stories are reporting on what clinicians are facing in overwhelmed emergency departments and intensive care units during the COVID-19 pandemic. However, few people realize what is going on behind the scenes in patient access.
At hospitals across the United States, administrators had to quickly create effective processes to separate COVID-19 patients from other patients. Revenue cycle leaders have been closely involved in this.
At some facilities, registrars may have little to work on during the COVID-19 crisis. Instead of intaking patients for elective procedures or collecting copays, these staffers are finding other ways to contribute.
Relias Media is offering free, unlimited access to our COVID-19 related content to help healthcare professionals stay up to date and respond to the pandemic. Click here to access our COVID-19 resource page!