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Hospital Case Management – May 1, 2020

May 1, 2020

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  • COVID-19 Pandemic Changes Nation While Hospitals and Case Managers Cope

    The COVID-19 pandemic has disrupted American life and threatens to inundate hospitals with critically ill patients through the spring. Hospitals and case managers can use phone and video conferencing when feasible. Also, they can follow all infectious disease prevention measures.

  • Focusing on Social Determinants of Health Can Reduce ED Revisit Rates

    A case management program that focuses on social determinants of health helped a hospital system reduce revisit rates in its ED. The ED’s revisit rate dropped from 6% to 3%.

  • How to Provide Culturally Competent Care

    With the increased diversity among today’s hospital patients, case managers must be careful to understand each patient’s culture. People coming from different countries have different expectations of the healthcare system.

  • Ethics, Case Managers, and the Value Proposition

    The pressures case managers face are a reality in a value-based healthcare system. Cost of care and penalties for readmissions are the bottom line in every institution, and that pressure will affect how well case managers perform in their everyday duties. To uphold their ethical tenets, and advocate in the best interests of their patients, a case manager must be prepared to handle these pressures.

  • ICU to Long-Term Acute Care: Seamless Transition, Fewer Readmissions

    When a seriously ill patient has not stabilized in the ICU, the next step may be a long-term acute care hospital like Spaulding Hospital Cambridge — which often is a difficult transition. Six years ago, Spaulding joined nearby Brigham and Women’s Hospital in creating the Integrated Patient Centered Care in Chronic Critical Illness program to provide a seamless transition of care for these patients and their families.