Hospital Case Management – July 1, 2020
July 1, 2020
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Case Managers Face Risk of PTSD During Pandemic
While hospitals and cities are in crisis mode, hospital nurses, physicians, case managers, and others stay focused on their daily work. But as the crisis period ends and the post-crisis period begins, they face the possibility of post-traumatic stress disorder symptoms.
With PTSD, Prevention Is a Cure
Natural disasters, pandemics, and other crises can lead to more hospital staff experiencing post-traumatic stress disorder (PTSD) symptoms. Case management directors and other leaders need to screen employees for signs of PTSD and create a prevention plan.
Nurses Offer Advice for Case Managers to Help Frontline COVID-19 Staff
Case managers, social workers, and nurses from other areas of the hospital have been the back-up support to critical care nurses during the COVID-19 crisis. Many underwent training to assist frontline staff during COVID-19 critical care peaks. They provided help with restocking personal protective equipment, and offered emotional and mental health support.
Researchers Offer Guidelines for Providing Psychological Support
Healthcare workers need psychological support during and after the pandemic as they cope with moral injury, acute stress reactions, burnout, depression, anxiety, and post-traumatic stress disorder. A group of researchers published pragmatic recommendations for organizations about how to support their workers during the COVID-19 crisis.
Helping COVID-19 Patients Through Recovery and Rehabilitation
For hospitalized COVID-19 patients, surviving the infection is the first major hurdle — but it may not be the last. Their recovery may involve rehabilitation, depending on complications from ventilator-related immobility or damage from blood clots. Rehabilitation facilities have updated their processes to accommodate these patients’ special needs.
Keep Emergency Patients Calm in the Face of COVID-19
A dramatic dip in emergency department volume has been a concern for hospital providers across the country. People experiencing stroke, heart attack, and other serious symptoms have been avoiding hospitals, fearing coronavirus, according to reports. How can a nurse case manager calm fears in new patients? In Nashville, one nurse practitioner has been on the front lines with this situation.
Group Issues Guidance on PPE Pressure Injuries
The bruised faces of healthcare workers have become a badge of courage, the price they are willing to pay for wearing respirators, masks, and other personal protective equipment (PPE) over long work shifts caring for COVID-19 patients. The National Pressure Injury Advisory Panel has issued some general guidance to help healthcare workers — with the caveat that PPE effectiveness must not be compromised.
The Case Manager’s Toolbox: The Essential Skills of an Effective Case Manager, Part 3
This month, we continue our discussion of the skills case managers need to perform at the highest level of quality. This issue includes information about additional communication issues and techniques that you can use to enhance your conversations with patients, families, and all members of the interdisciplinary care team.