Hospital Peer Review – September 1, 1999
September 1, 1999
View Archives Issues
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OIG report spurs JCAHO changes in accreditation surveys, oversight
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Report may focus your next quality studies
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FDA releases Y2K list of critical medical devices
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Plans form the basis for many of your PI activities
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HHS warns providers against ‘gainsharing
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Annual Compliance Institute comprehensive for all
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Bedrails don’t prevent falls
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SourceKit
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Customer service training boosts survey ratings
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This telephone survey validated CS training
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Keep pediatric patients happy and informed
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Don't overlook employees in patient satisfaction