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January 1, 2012

View Archives Issues

  • Joint Commission ISO announcement inspires hospital interest

    In the first weeks after The Joint Commission and SGS Group announced they would be offering joint accreditation and ISO certification to interested hospitals, SGS reported a fourfold increase in calls from hospitals curious about what ISO could do for them.
  • What are the things you should always do?

    In the 25 years since the Picker Institute was founded to focus on patient-centered care, the organization has specialized in talking about the positive part of healthcare the things that should always be done that benefit the patient and family rather than about those never events that make headlines.
  • When bad things happen to good hospitals

    A report from the Health and Human Services' Office of Inspector General released at the end of October concluded that the Centers for Medicare & Medicaid Services isn't addressing some of the serious events that happen in hospitals or letting The Joint Commission know about them in a timely manner.
  • For Baldrige winners, learning is in the journey

    They knew it was coming: The National Institute of Standards and Technology's (NIST) proposed budget didn't include any government funding for the Baldrige National Quality Awards. But it still comes as a shock, particularly to those who have participated in the program and know firsthand the benefits that participants reap.
  • Quality leader focuses on compliance

    Many times it takes significant changes in processes and/or policies to effect improvements in quality performance.
  • Barriers to e-prescribing remain

    A study by the US Department of Health and Human Services' (HHS) Agency for Healthcare Research and Quality (AHRQ) found that e-prescribing is safe and effective, but still faces many barriers to widespread use.
  • NQF evaluates use of performance measures

    A RAND study released in December looked at the use of performance measures and the barriers to using them.