Hospital Peer Review – September 1, 2017
September 1, 2017
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Patient Experience, Not Just Satisfaction Scores, Tied to Quality
Men and women may have different ideas of what constitutes excellent care, according to a recent report from at the 2017 Annual Meeting of the American Academy of Orthopaedic Surgeons. Both want good clinical outcomes, of course, but when it comes to rating their experience with the hospital, the study suggests men want optimal pain management while women want good communication with the staff.
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AI Could Help Improve Care, Patient Satisfaction
Artificial intelligence is entering the field of medicine and may soon help improve quality of care and the patient experience, one expert says.
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Social Determinants Affect Quality of Care, Outcomes
A Massachusetts accountable care organization is using social determinants of health to shift how Medicaid care is delivered and dollars are spent — an initiative to take Medicaid payments into the hands of the providers themselves.
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NCQA Includes Population Health Management in Accreditation
The National Committee for Quality Assurance (NCQA) is including population health management (PHM) as a new category in its 2018 Health Plan Accreditation (HPA) standards and guidelines. The PHM category is a shift from evaluation of single-disease state toward a whole-person focus, NCQA says.
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High-needs Patients Require Focus to Avoid Readmissions
Hospitals can make significant headway in reducing readmissions by addressing high- needs patients, according to a new National Academy of Medicine special publication, which notes that nearly half of the nation’s spending on healthcare is driven by just 5% of patients.
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Readmissions More Common After Observation Stays
Patients often are readmitted to the hospital after an observation stay, according to recent research which suggests hospitals may want to target this population.
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More Inpatient Spending Linked to Better Outcomes
High inpatient spending is linked to better patient outcomes, according to recent report.