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Same-Day Surgery – May 1, 2010

May 1, 2010

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  • How to handle a complaint of sexual harassment by staff

    [Editor's note: This issue of Same-Day Surgery features a special focus on sexual harassment, bullying, and other intimidating behavior. In terms of sexual harassment, we focus on recent cases among ambulatory staff and what lessons are to be learned. In our stories on bullying and intimidating behavior, we focus on accreditation requirements as well as practical solutions developed by health care providers.]
  • Bullying takes toll on staff and patients

    Compared with carcinogenic chemicals and infectious diseases, workplace bullying might seem like more of an annoyance than a health risk. Yet bullying is a hazard in health care that is linked with poor outcomes for employees and patients alike.
  • Marketing director boosts volume 8%

    (Editor's note: This is the second part of a two-part series on the benefits of a marketing director for a surgery center. In this issue, we tell you about the benefits of having a full-time director with a marketing background. In last month's issue, we told you about the successes of a former RN who increased referrals while working part-time as the marketing director.)
  • Same-Day Surgery Manager: 'May you live in interesting times'

    The euphemistic statement "may you live in interesting times" is believed to be an ancient Chinese curse. There is another one that I also think is interesting: "May you come to the attention of those in authority."
  • Economy sparks interest in device reprocessing

    Most outpatient surgery providers would like to do business in a way that is good for the environment, but it certainly is a plus when going green also delivers cost-savings.
  • SDS Accreditation Update: Biggest problem area for surgery centers? Maintaining records for waived testing

    Last year, the highest area of noncompliance for ambulatory surgery centers accredited by The Joint Commission was Waived Testing 05.01.01, the organization maintains records for waived testing. It was the highest area of noncompliance for surgery centers.
  • SDS Accreditation Update: Tips for meeting national safety goals

    Can you prove you are in compliance with National Patient Safety Goals (NPSGs)? Compliance is mandatory for facilities undergoing an accreditation survey by The Joint Commission (TJC), and many surveyors ask for measurement data as proof of compliance, says Sue Dill Calloway, RN, Esq., BSN, MSN, JD, medical legal consultant in Dublin, OH. Dill Calloway recently spoke on "2010 Joint Commission National Patient Safety Goals and How to Comply" at an audio conference sponsored by AHC Media, publisher of Same-Day Surgery and SDS Accreditation Update.
  • Electronic application available for AAAHC

    The Accreditation Association for Ambulatory Health Care (AAAHC) has made an electronic Application for Survey ( available to organizations seeking surveys.