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Patient Education Management Archives – October 1, 2005

October 1, 2005

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  • Improve classroom education with student dialogue

    To improve classroom education, create dialogue. That's the advice of proponents of dialogue education, or learning by dialogue. This approach requires that 50% of the time the instructor is not talking and the students are having dialogue in small groups or in partnership with another person, says Joye Norris, MS, EdD, an adult education consultant, curriculum designer, and speaker with Learning by Dialogue, based in North Myrtle Beach, SC.
  • Using dialogue in mandated nutrition classes

    Following a nutrition class using dialogue education at a center that oversees the California Women Infants and Children (WIC) Program, participants applauded. This act of support was quite a transformation from the "I don't want to be here, so let's get this over with" attitude many people generally had when attending the mandated classes.
  • Learning centers can be cost-effective

    Learning centers or labs that provide individual teaching opportunities on various health care topics and skills needed for a safe hospital discharge have been proven cost-effective.
  • A patient education model others want to emulate

    Hospital for Special Surgery, a 142-bed acute care surgical orthopedic facility in New York City, has developed a patient education model that others want to duplicate. Most recently, Great Britain's National Health Service asked staff from this New York hospital to help them design a similar program for a new orthopedic center that includes pre-op teaching.
  • Redesign cuts LOS, reduces denials, improves care

    A clinical redesign project partnering social work and case management has resulted in a 15% drop in length of stay and a 66% reduction in denials during a period when the average number of cases increased by 24% at Children's National Medical Center in Washington, DC.
  • New hospital uses tried-and-true CM practices

    Daily multidisciplinary rounds, a full-time medical director who is part of the clinical resource management team, and a clinical resource manager who acts as an additional resource for the case managers on the floor were chosen carefully to promote better patient care when the case management model was developed at the new Memorial Hospital Miramar (FL).