Patient Satisfaction and Outcomes Management Archives – November 1, 1999
November 1, 1999
View Archives Issues
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National board starts wheels rolling to develop standards for cancer care
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Recommendations for Optimal Cancer Care
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SPIKES Steps for Breaking Bad News
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Docs promote a better way to deliver bad news
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Patient satisfaction soars with happier employees
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‘Microsystem’ measures offer team approach to QI
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Source Kit