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An internal case management system for hospital employees who are injured on the job has reduced costs and increased return to work for Allina Hospitals and Clinics, based in Minneapolis.
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Hiring a case manager assigned specifically to manage joint replacement patients has paid dividends for St. Mary Medical Center in Langhorne, PA. The number of total hip and total knee surgeries has increased from 145 in fiscal year 2003 to an expected 260 during this fiscal year.
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Seton Northwest Hospital in Austin, TX, launched nearly 50 new quality initiatives in a single four-month period after deciding to participate in the Transforming Care at the Bedside (TCAB) program, which was launched by the Robert Wood Johnson Foundation (RWJF) in Princeton, NJ, and the Boston-based Institute for Healthcare Improvement (IHI).
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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) has released its 2005 National Patient Safety Goals that will apply specifically to hospitals.
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Arranging care for uninsured and underinsured patients has become more complicated in the past four or five years, says Jennifer DeCamp, MSW, LSW, a social worker at Swedish Covenant Hospital in Chicago.
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Merging the case management department with the quality department is the best thing weve ever done, says Sharon Simmons, CRNP, MSN, CNOR, director of clinical excellence for St. Vincents Hospital in Birmingham, AL. Combining the departments has resulted in a tremendous improvement in quality of care as well as improved outcomes, she adds.
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If your hospital isnt using case management software that is integrated with the rest of the hospitals information systems, you may be behind the curve, asserts Vicky Mahn-DiNicola, RN, MS, vice president of ACS Healthcare Solutions, a Tucson, AZ-based health care technology firm.
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What happens in your emergency department (ED) when a patient shows up complaining that he still has that terrible headache you sent him home with six hours ago? Do staff label him a whiner and send him back out the door with some Tylenol?
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By tracking length of stay and direct variable cost of care, the case management department at Covenant Health System, based in Knoxville, TN, was able to show a savings of $3.6 million in the first three quarters of last year and a denial rate of less than 1% at most of its facilities.
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A physician champion made all the difference when Methodist Medical Center (MMC) in Oak Ridge, TN, started its CareTrax clinical pathway system in 1993, says Coletta Manning, RN, MHA, CPHQ.