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Peer Review



  • ASQ healthcare costs and quality survey findings

    Read the story behind the survey's findings here.

  • ASQ health survey highlights communication, patient experience

    The link between quality, the patient experience, and satisfaction received more data support in April with the release of the American Society of Quality’s healthcare survey report.

  • Patient experience gains a foothold

    There was a time, very recently, when Jason Wolf, PhD, the president of the Beryl Institute in Washington, DC, could talk about patient experience and people would think he was referring to the food you get in hospitals or whether the parking was easy. But it goes beyond that.

  • Communicating with patients encouraged

    The Agency for Healthcare Research and Quality (AHRQ) has launched an initiative with the Ad Council to encourage clinicians and patients to engage in effective two-way communication to ensure safer care and better health outcomes.
  • Education, follow-up reduce readmissions

    A pilot project providing coaching and follow up for heart failure (HF) patients who are readmitted frequently resulted in a 50% drop in the readmission rate at Indiana University (IU) Health Ball Memorial Hospital in Muncie, IN.
  • OSHA offers resource on lab safety

    With a myriad of potential hazards, laboratories need a complex array of safety measures. They must develop a Chemical Hygiene Plan, detailing how they will minimize the risk of exposure to chemicals, monitor the workplace and respond to exposures. Beyond the Laboratory Standard, there are a number of other regulatory standards that impact labs, including respiratory protection, hazard communications, control of hazardous energy (lockout/tagout) and personal protective equipment.
  • Stages of Change Model

    The stages of change model was developed by James Prochaska, PhD, director of the Cancer Prevention Research center and professor of Clinical and Health Psychology at the University of Rhode Island in Kingston, and Carlo DiClemente, PhD, professor and chair of the Department of Psychology at the University of Maryland in Baltimore. The stages are based on the idea that people progress through different stages at their own rate before successful behavior change.
  • Wellness a winner for hospitals, HCWs

    Almost six years ago, OhioHealth in Columbus began to face up to a problem: Many employees at the multi-hospital system in central Ohio were unhealthy. They were smokers, overweight, physically inactive, stressed out.
  • Hospital puts focus on workforce

    The answer is: attracting, retaining and developing the best workforce. The question: What is one goal of Avera McKennan Hospital's Keys to Excellence initiative?
  • A look at the top 10 hazardous industries

    According to the U.S. Bureau of Labor Statistics, these industries had the highest rates of work-related injury and illness in the United States in 2010: