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<p>Concerned about upticks in workplace violence in healthcare settings across the country, SSM Health has implemented “purposeful rounding,” a concept designed to strengthen communications and feedback between security personnel and clinicians on hospital units. Administrators describe the approach as a culture change but one that is well-received by clinicians in some of the most vulnerable units such as the ED, neonatal ICU, and behavioral health.</p>

‘Purposeful Rounding’ Mixes Security, Clinical Teams to Help De-Escalate Tense Situations

Early data show this tighter relationship has reduced “disruptive patient” calls