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<p>The &ldquo;I&rsquo;m Sorry&rdquo; movement has gained steam in the last few years. Risk managers have been encouraging physicians to show their regret and concern with patients after adverse events &mdash; not only because it is the right thing to do, but also in hopes of reducing potential liability. Thirty-six states passed apology laws, according to the Sorry Works! organization, which has promoted apologies after adverse events. But after years of trying that approach, is it really working out that way? Not necessarily, although that does not mean the apology approach is not worthwhile.</p>

‘I’m Sorry’ Legislation Not Showing Anticipated Results