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<p>Long-term support services should provide &ldquo;person-centered care,&rdquo; according to a 2014 rule from CMS. In everyday patient care, this translates into a focus on learning a patient&rsquo;s wants and needs, which helps the case manager align treatment with the patient&rsquo;s desires.</p>

‘Person-Centered’ vs. ‘Patient-Centered’ Care