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The hospital quality manager should play an important role in the implementation of an Integrated Nurse Leadership Program (INLP), says Julie Kliger, MPA, BSN, RN, INLP creator and program director at the Center for the Health Professions, University of California, San Francisco; principal and founder of The Altos Group; and lead author of an article in the Joint Commission Journal on Quality and Patient Safety detailing the successful implementation on INLP in seven Bay Area hospitals that led to significant improvements in medication administration.

Quality manager an important team member