Skip to main content

Relias Media has upgraded our site!

Please bear with us as we work through some issues in order to provide you with a better experience.

Thank you for your patience.

All Access Subscription

Get unlimited access to our full publication and article library.

Get Access Now

Interested in Group Sales? Learn more

An analysis tool commonly used for investigating adverse events and other process errors in health care can prove useful in the ED as well, say experts who have seen it used to address long wait times and similar problems. The technique is called root-cause analysis (RCA), and chances are you’ve heard the term tossed around, but it’s not as likely that you’ve actually employed it in the ED.

Root-cause analysis is useful for ED problems