Blame the systems, not the people
Blame the systems, not the people
The Chicago-based National Patient Safety Foundation’s philosophy is that most errors result from faulty systems rather than human error and that people are in essence set up to make errors for which they are not responsible. An example: An incorrect medication order is given by a resident who has been on duty for 36 hours to a nurse who is just finishing a double shift. Who’s at fault? The exhausted resident and nurse, or the system and process that assigned those work schedules? That is the distinction between a proximal cause and a root cause.
Subscribe Now for Access
You have reached your article limit for the month. We hope you found our articles both enjoyable and insightful. For information on new subscriptions, product trials, alternative billing arrangements or group and site discounts please call 800-688-2421. We look forward to having you as a long-term member of the Relias Media community.