Articles Tagged With: Insurance
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What Patient Access Must Know about Capitated Insurance Plans
A growing number of patients are presenting to registration areas with capitated insurance plans. These plans allow payment of a flat fee for each covered individual, regardless of how much care the individual receives.
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Paperwork error leaves hospital without insurance and forced to defend malpractice suit on its own
In 2008, a woman went to a hospital seeking treatment for weight and size reduction. A physician recommended a form of mesotherapy, which is a non-surgical technique to dissolve fat tissues through injections.
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Outpatient surgery field fights back after ban from insurance plans
Distressed. Alarming. Shortsighted. Troubling. These words are being used to describe a new trend of employers offering healthcare coverage that excludes outpatient surgery in all settings: hospitals, surgery centers, and surgeons’ offices.
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Can members of patient access department answer toughest questions about coverage?
Many overwhelmed, confused patients turn to patient access employees to help them make decisions about healthcare coverage and even to obtain coverage. A recent Health Affairs policy brief discusses some difficult questions that often come up.
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De-escalate upset patient who can’t pay balance
Patient access staff at The MetroHealth System, Cleveland, use the CARE approach to address patient concerns. The goal is to make an emotional connection with patients, says Donna Graham, senior director of revenue cycle.
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Are they frustrated? Overwhelmed? No. They just don’t need coverage
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NJ sees 250% increase in its malpractice premiums
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Coverage leads to better health
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HIPAA transaction standards released
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What is billing errors and omissions insurance?