Articles Tagged With: quality
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Health System Focuses on Education Outreach
With the healthcare and insurance industries changing at a dizzying pace, consumers can easily be left confused about an important aspect of their lives. Some hospitals and health systems are finding that helping them understand how it all works can improve patient satisfaction and even quality of care.
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Nurses Take the Lead with Improvement Projects
Sometimes it takes those on the front line to really bring change to a hospital, and critical care nurses at seven Washington hospitals have proven so with quality improvement projects that reduced communication-related medical errors by 80% and catheter infections by 92%.
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EHRs, Devices Threaten Quality and Patient Satisfaction
Electronic health records and various devices bring countless benefits to the healthcare experience, but evidence is mounting that EHRs also threaten quality and patient satisfaction when clinicians spend too much time looking at a screen instead of the patient.
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Department Saw Worse QA Outcomes Initially
Marion (IN) General Hospital’s patient access department saw worse quality assurance outcomes shortly after implementing a QA tool. However, this decrease was expected, because the quantity of data elements being final-reviewed was greatly increased.
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Can Yelp Reviews Enhance Reports on Hospital Quality?
Yelp reviews of hospitals cover topics not found in the federal government’s survey of patients’ hospital experiences, according to the results of a study from Perelman School of Medicine researchers at the University of Pennsylvania in Philadelphia.
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Use Quality Assurance Tools to Identify — and Fix — Errors Before Claims Go Out
Patient access leaders at Marion (IN) General Hospital wrote rules, tested, and trained more than 70 registrars before going live with a new electronic quality assurance tool in March 2014. The tool (AhiQA, manufactured by Alpharetta, GA-based Relay Health) allows registrars to see errors right after the registration is complete, so they can correct them immediately.
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Quality Reporting Costs $15 Billion Annually
U.S. physician practices in four common specialties spend, on average, 785 hours per physician per year and $15.4 billion annually dealing with the reporting of quality measures, according to a new study.
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Quality and Safety Promoted by Disclosing Errors to All Staff
Most hospitals have embraced the idea of disclosing medical errors to the patient and family members, but Brigham and Women’s Hospital in Boston, goes a step further by informing all hospital staff about these incidents.
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Study Shows Safety Culture Affects Hospital Quality
Hospitals usually focus on technical issues like surgeons’ skills and operating room equipment when seeking to improve surgery outcomes and overall quality. New research, however, is reinforcing the idea that a patient safety culture may be equally important in delivering high-quality patient care.
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Safety Culture Proven to Improve Quality
But how does a patient safety culture influence quality, and how do you know if you have instilled that culture throughout your organization?