December 1, 2016
View Archives Issues
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Dig Deeper on Patient’s Insurance, or Face a Surge in Claims Denials
At one facility, about 30% of the department’s claims denials have a root cause of incomplete or inaccurate registration.
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MACRA Going to Change Patient Access Processes ‘Tremendously’
Much work remains, and patient access departments must be proactive to stay ahead of the curve.
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Watch for These Encouraging Signs When Identifying Future Leaders
Taking initiative, putting coaching to good use among key traits.
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Rude, Disrespectful Employees Create Tension Across Departments
Establishing good working relationships is not always easy.
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Cloud Service Providers Still Are Business Associates, According to Office for Civil Rights
The role of cloud service providers in relation to HIPAA was somewhat unclear because the rule was not written to include them specifically, and one could argue that they have no access.
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Surviving Phase 2 Audits Requires Serious Review
Don’t assume the compliance program you’ve had for years is good enough for an audit.
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Office for Civil Rights Settlement Focused on Search Engine Access
One California-based health system purchased a server that featured a default setting that allowed anyone to access sensitive medical information online.