Metrics can pile up until they become overwhelming to clinicians and administrators alike, with their usefulness lost in the process. The solution may be to strategically reduce the number of routinely reportable metrics to only those most appropriate and valuable.
A network of hospitals, clinics, and home care services in Iowa, Illinois, and Wisconsin has improved clinical effectiveness, care quality, and patient experience by looking at risk analytics and applying the findings to patient care.
Northwest Hospital, part of LifeBridge Health in Randallstown, MD, can employ nearly two PAs for the cost of a physician, so patients can be seen more frequently. They make up one of several strategies the hospital uses to make the observation unit as efficient as possible.
Outcomes at Hoag Orthopedic Institute in Irvine, CA, already were good when quality leaders thought they might improve even more if they posed blinded and coded data on patient-reported outcomes for the surgeons to see how they fared in comparison with their peers.