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Whether you use a list or not, the best way to deal with drug seekers in your ED is to get tough with them, says John Burke, commander of the Warren County (OH) Drug Task Force in Cincinnati, and a former police officer.
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To illustrate how EDs set themselves up for malpractice liability when treating head injuries, Diane M. Sixsmith, MD, MPH, FACEP, chairman of emergency medicine at New York Hospital Medical Center of Queens in Flushing, tells the story of a 22-year-old boxer who was knocked out in a training session.
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Patient satisfaction improves dramatically if your staff pay more attention to the soft skills of ED care, such as the way you talk to people, while simultaneously improving the physical surroundings.
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With the flu season upon us and only half the normal supply of vaccine available, ED managers are preparing and bracing for a greater influx of flu patients this year.
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If the flu vaccine shortage leads to a significant surge in flu patients, maintaining optimal staff health will be critical to providing adequate care for those patients, observers agree.
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In our November issue, EDM featured strategies and methods employed at Grady Hospital in Atlanta and University Hospital in San Antonio, which made their programs successful. We continue our series with this article.
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Provide surgical masks to all patients with symptoms of a respiratory illness. Provide instructions on the proper use and disposal of masks.
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Common wisdom may say that the nations EDs are being filled up with the uninsured, but a new study on EDs asserts that more than 80% of patients seen in EDs have health insurance and a usual source of health care such as a primary care physician.