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Faced with a growing number of uninsured patients and rapidly escalating costs for treating them, Brackenridge Hospital in Austin, TX, created a case management program for the uninsured that has resulted in shorter lengths of stays (LOS), fewer readmissions, and less utilization of the emergency department (ED) by patients being managed.
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Providing medical care for the uninsured should be a community initiative and not just the responsibility of hospitals that provide indigent care, asserts Donna Zazworsky, MS, RN, CCM, FAAN, director of community and outreach for St. Elizabeth of Hungary Clinic in Tucson, AZ.
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Since the implementation of a state-of-the-art electronic patient record system, case managers at Evanston Northwestern Healthcare have more time to visit with patients and their families, enabling them to better prepare the patient for going home.
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The RN case manager will; The social worker will; As a team, the case manager and social worker will; Goals of the team are to.
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Fourteen(14) tips on how to improve account management.
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A new registration report card at Childrens Health Care of Atlanta provides access managers with key information on the performance of individual employees in a convenient, easy-to-read format.
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Access managers continue to debate the intricacies of the Emergency Medical Treatment and Labor Act (EMTALA), despite the publication of an EMTALA final rule on Sept. 9, 2003 by the Centers for Medicare & Medicaid Services (CMS). The rule became effective Nov. 10, 2003.
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When Haywood Regional Medical Center in Clyde, NC, began tracking case management interventions, staff began by looking at variances in care and documenting them to see how they could improve patient care.
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A few years ago, the masters prepared social workers (MSWs) and RN case managers at Hoag Memorial Hospital Presbyterian in Orange County, CA, were having the usual disagreements over who should do what for which patient and who was carrying the heavier load.
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A process begun four years ago when the Medical University of South Carolina (MUSC) in Charleston took a hard look at pending discharges has led to a cutting-edge bed management program and a best practice designation from two national benchmarking organizations.