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A new preadmission program at the University of California (UC) Davis Health System is building a stronger link between hospital and physicians office and identifying issues much earlier in the process issues that might affect length of stay (LOS).
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A San Francisco hospital is taking the Universal Protocol so seriously that it has threatened to suspend entire operative teams the surgeon, anesthesiologist, nurses, and anyone else in the room if the procedures to prevent wrong-site surgery are not followed.
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Enterprise liability is a legal concept that some advocates say can help health care organizations achieve patient safety, but it could represent another reason for risk managers to worry.
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Can we collect insurance information after triage in the emergency department but before the medical screening examination? We hear conflicting explanations about whether this violates the Emergency Medical Treatment and Labor Act.
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In a special Dear Colleague letter aimed at risk managers and other hospital leaders, the Food and Drug Administration warns that some electrically powered hospital beds may pose a risk of fire.
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When Peggy ONeill, admitting director for St. Helena Hospital in Deer Park, CA, began tackling the improvements involved in a major restructuring of the admitting department, she looked first at the bottom line.
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About 18 not-for-profit hospitals in 15 states have been hit with class-action lawsuits filed in federal courts challenging their tax-exempt status as charity institutions.
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When the patient access department at the University of Pennsylvania Medical Center-Presbyterian in Philadelphia has its monthly staff meeting these days, theres an added attraction. After the insurance updates, schedule changes, and other pertinent matters are handled, attendees are asked to participate in an interactive customer service initiative.
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The third stage of an ambitious campaign aimed at streamlining emergency department operations gets under way this month as Baptist Memorial Health Care in Memphis, TN, begins recruiting members for a new ED volunteer corps. Whats unusual about this hospital volunteer initiative is that it is targeted to young people who may be considering jobs in the health care field.