During 2015, the safety huddles implemented at Bassett Medical Center in Cooperstown, NY, has increased incident and event reporting by 51% over baseline from previous years, and the increased rate is continuing in 2016, says Ronette Wiley, RN, MHSA, CPPS, vice president of performance improvement at the hospital.

Near-miss reporting has increased by 86%, she says, and more than 1,500 issues were raised at safety huddles during 2015. These are some other results:

  • On average, 20-30 of the issues identified each quarter resulted in systems changes.
  • Turnaround time for analysis and action related to events has decreased from seven days to an average of 48 hours.
  • 88% of huddle participants surveyed report that safety and quality issues are reported, investigated, and corrected more quickly since the inception of safety huddles.
  • 89% of huddle participants surveyed report that it is considerably easier to connect face-to-face with colleagues about issues and events because of the huddles.
  • 86% of huddle participants surveyed report that organizational teamwork has improved because of the huddles.