There are many resources risk managers can use when implementing a comprehensive workplace violence program in a healthcare facility. These are two to consider:

• The Occupational Safety and Health Administration (OSHA) maintains a webpage with strategies and tools for combating workplace violence in healthcare settings. It is part of the agency’s Worker Safety in Hospitals website (, and includes examples from organizations that have launched successful workplace violence prevention programs.

• OSHA’s Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers are available for download at: The guidelines includes information on workplace hazard prevention and analysis, training, and recordkeeping.