JCAHO publishes benchmarking basics book
Need to brush up on benchmarking basics? The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) has a book for you. Benchmarking in Health Care: Finding and Implementing Best Practices includes a step-by-step guide to benchmarking, sources for benchmarking partners, a screening process for potential partners, data collection and data analysis tools, and examples of benchmarking.
The book is available for $50 by calling JCAHO’s customer service center at (630) 792-5800, Monday through Friday from 8 a.m. to 5 p.m., Central Time. Or visit JCAHO on-line at www.jcaho.org.