Competency Test Targets Areas that Need Attention
Competency Test Targets Areas that Need Attention
Tom Morris, CHFP, patient registration man-ager at Promina Gwinnett Health System in Lawrenceville, GA, developed a 50-question competency test to identify areas in which his staff need extra training. Plans are to test employees annually and new hires at the end of their probationary period. Here are some sample questions from the "Patient Access Assessment of Competency."
TRUE OR FALSE?
• A 16-year-old married female can sign the consent for her treatment.
• If you cannot pull up the patient’s file by using his Social Security number alone, it is correct to assign a new medical record number.
• Always enter the parent as the insured party whenever a child is covered by Medicaid.
• Georgia Better Healthcare (GBHC) requires PCP authorization on all injuries, but illnesses (like cough, flu, etc.) do not need authorization.
MULTIPLE CHOICE
• A Georgia Living Will and Durable Power of Attorney for Health Care are examples of what?
a) Georgia wills
b) Advance directives
c) "Do Not Resuscitate" orders
d) Consents
e) None of the above
• If Medicare is secondary to any other insurance, what is the financial class?
a) M
b) T
c) Z
d) S
e) C
• The refusal of a medical screening to anyone presenting at any one of our facilities constitutes a:
a) lack of etiquette
b) COBRA violation
c) security breach
d) termination of the guilty associate
e) none of the above
• Which of the following can sign consent for his/her own treatment?
a) a 15-year-old pregnant female
b) a 16-year-old male with a sexually transmitted disease
c) a 17-year-old male with a chief complaint of drug abuse
d) all of the above
e) none of the above
• Which of the following insurance(s) require(s) a separate professional fee?
a) Medicare
b) Medicaid
c) State Merit
d) A and B
e) all of the above
• Where should the GBHC authorization number be entered?
a) line 12 on the encounter screen (42" screen)
b) line 14 on the encounter insurance screen
c) line 13 on the encounter screen
d) anywhere on the face sheet
e) anywhere on the Veriquest printout
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