Articles Tagged With: registration
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‘High patient dissatisfaction’ until wait times in registration were cut from 20 minutes to 8
Patient access leaders at Sutter Health often fielded complaints from patients about registration wait times. A new pre-registration process cut average registration wait times of 20 minutes to less than eight minutes. -
These registrars’ customer service is excellent — in clinical areas
Patient satisfaction has become a top priority for patient access, and not just in registration areas.