Articles Tagged With: satisfaction
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Spotlight on ‘the patient experience’ in access: Registration sets the tone
When patient access leaders at Charlotte, NC-based Carolinas HealthCare System created a new customer service training class, they decided to call it “First Face, Last Face.”
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Help your employees find work meaningful, productive, and stable
An ever-growing issue with all healthcare facilities is employee satisfaction, relations, and interaction with the business.
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Spotlight on chlamydia: Boost your screening rate in young women
If adolescents and young women are not being routinely screened for chlamydia at your facility, it is time to reverse the trend, says the American College of Obstetricians and Gynecologists (ACOG).