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Patient Education Management Archives – October 1, 2011

October 1, 2011

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  • To reduce heart failure readmissions use the teach-back method

    Teach-back protocols in educational programs for heart failure patients have been helpful in reducing readmissions. When this technique is used to assess skills in key areas pertaining to the management of this disease, gaps in understanding can be addressed swiftly.
  • Teach-back gives direction for clarification

    Teach-back is a good method for every patient education program because frequently educators don't ask clarifying questions following an education encounter, says Paula Robinson, RN, BC, MSN, patient, family, and consumer education manager at Lehigh Valley Health Network in Allentown, PA.
  • With patients, share teach-back questions

    At St. Luke's Hospital in Cedar Rapids, IA, the essential information that will help patients manage their heart failure and prevent hospital admissions is provided in the form of questions.
  • Teach-back technique must be taught

    The fundamentals of teach-back need to be taught to staff members who educate patients, says Eileen Brinker, RN, MSN, heart failure program coordinator at the University of California, San Francisco Medical Center. Brinker learned these fundamentals at the Institute for Healthcare Improvement in Cambridge, MA.
  • Written materials are a good reminder

    Providing written information for the patient with heart failure to use at home is important for reinforcing what was taught, says Eileen Brinker, RN, MSN, heart failure program coordinator at the University of California, San Francisco (UCSF) Medical Center.
  • Patient education given just in time

    Educators often talk about "teachable moments," those times when the patient is ready to learn. This moment might be in a waiting area, exam room, or a hospital bed. To take advantage of these times, staff in the Section of Patient Education at Mayo Clinic in Rochester, MN, look for new ways to deliver patient education.
  • Financial staging for improvements

    Annual plans to address patient education needs are created for 43 clinical areas at Mayo Clinic in Rochester, MN, following an assessment by one of 13 educators. The primary role of the educator is to assess the need, write the plans, and then make sure the plans are implemented.
  • TJC campaign helps mothers to breastfeed

    Pregnant women and new mothers need information and support so they can plan and be proactive if they choose to breastfeed their babies, according to The Joint Commission's (TJC's) newest Speak Up educational campaign.
  • Breastfeeding program receives $1.2M grant

    St. John Hospital and Medical Center in Detroit has received a $1.2 million grant from the W.K. Kellogg Foundation The funds will be used to implement the St. John Mother Nurture Project, a comprehensive breastfeeding program providing direct health services and community based programming, along with the development of best practices and a "Baby Friendly" designation for St. John Hospital. The grant period runs from now through July 2014.
  • New video releasedon reducing risk of falls

    The Joint Commission has release another episode in its animated Speak Up video series, "Speak Up: Reduce the Risk of Falling."
  • Joint Commission retires 4 out of 6 measures

    Last June, The Joint Commission announced its new focus on accountability measures. At that time, it was determined that all but six of the 28 Joint Commission core measures that were aligned with Centers for Medicare & Medicaid Services (CMS) measures were accountability measures. Now, it has been determined that four of these six non-accountability measures that are common to CMS and The Joint Commission will be retired, effective with Dec. 31, 2011, discharges.
  • Surgery center cuts same-day cancellations

    A surgery center decreased its same-day cancellation rate by 53%, increased patient satisfaction scores, and increased OR use by having nurses make calls to patients three days before surgery, according to a study in the July AORN Journal.
  • Peripheral nerve blocks boost responsibilities

    Postoperative pain is a major limiting factor of outpatient surgery, which is making the use of peripheral nerve blocks (PNBs) increasingly common. As use of PNBs becomes increasingly popular in outpatient surgery facilities, the complexity of nursing responsibilities for these patients has increased, writes Imelda Wright, BSN, RN, CNOR, unit educator and clinical informatics nurse in the Outpatient Surgery Center at Baptist Hospital East in Louisville, KY.
  • Patient anesthesia info through social media

    The American Society of Anesthesiologists (ASA) has launched a new video on its lifelinepatients YouTube channel that highlights the need for responsible use of pain medication and proper disposal of the drugs.