Skip to main content

Relias Media has upgraded our site!

Please bear with us as we work through some issues in order to provide you with a better experience.

Thank you for your patience.

All Access Subscription

Get unlimited access to our full publication and article library.

Get Access Now

Interested in Group Sales? Learn more

Goals in patient access areas at Cincinnati (OH) Children’s Hospital Medical Center have three areas of focus: the patient’s and family’s satisfaction, finances, and compliance, says Michelle Gray, MHA, director of registration services.

Find out if goals set for patient access staff need to be changed — Keep criteria patient-focused