Patient handling is top workers’ comp concern

These are additional findings from to first Health Care Workers’ Compensation Barometer report from Aon Risk Solutions, the global risk management business of Aon, based in Chicago:

  • Patient handling tops the list of greatest concerns for risk managers, as claims connected to patient handling account for 25% percent of all healthcare workers’ compensation claim payments. It also has the highest average indemnity payment. Absence management, management of costs, and an aging workforce round out the remaining top concerns for risk managers.
  • The availability of registered nurses has allowed healthcare systems to decrease their reliance on unlicensed personnel. While employee turnover might be low on the list of concerns, the shift in the overall experience and competency of nurses has important considerations for workers’ compensation results.
  • Seventy-five percent of respondents self-insure their workers’ compensation risks.
  • Retentions between $500,000 and $750,000 are the most popular. Only 20% of respondents have retentions greater than $750,000.
  • Two-thirds of the survey respondents do not have a return-to-work program or do not have any way to test the effectiveness of their return-to-work program. Of respondents with metrics in place to test the effectiveness of their return to work programs, 100% of them deem it to be effective.
  • One-third of respondents discount medical services performed on injured employees in their facilities. Of those who provide discounted medical service, the most common discount was 50%.