Articles Tagged With: communication
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New problems mean new solutions for retained surgical items
The OR staff at one California hospital didn’t even realize that a blue towel had gone into the patient during his abdominal surgery. But there it was, three months later.
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Defuse hostile nursing work culture by speaking up immediately, directly
Listening to human resources expert Laura MacLeod, LMSW, describe the dysfunctional work cultures she has observed in healthcare and other industries, one is immediately reminded of the truism: “Every system is perfectly designed to get the results it gets.”